Customer Care Program

Customer Care

Ensuring your peace of mind – wherever you are.

• Rewards Card Program
• Reminder Program
• Follow Up Program
• Early Bird / Nite Owl Service
• 24-Hour Nationwide Roadside Assistance
• Local Shuttle Service

Our goal at Southend Auto Care is to handle the service and repair work of your automobile so effectively that we earn the privilege of managing the life cycle of all your vehicles. We’ve been providing that quality service since 1987.

We’ll take responsibility for the health and longevity of your vehicles so you don’t have to. Our reminder mailers are highly intelligent – customized for your vehicle and even adjusted for your specific driving habits!

Your experience is critical to us, so we’ll also follow up after any work with a phone call to make sure everything meets or exceeds your expectations. We believe that Southend Auto Care’s staff performs exceptional work, and we continuously check our own performance by grading our technicians and service advisors according to your feedback.

In fact, we guarantee our quality with a our 12 Month / 12,000 Mile Warranty and a 24-hour Nationwide Roadside Assistance Program FREE of charge. You are automatically enrolled into the Warranty and Roadside Assistance Programs when you receive your Rewards Card. Your card also rewards you with money for future services when you properly maintain your vehicle with Southend Auto Care.

Thank you very much for choosing Southend Auto Care as your vehicle service provider.