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Federal Way Auto Repair

733 reviews
(253) 242-6915
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5

Great service and repair! My second visit to Southend Auto Care. Both times, the customer service was top notch, the staff super friendly, and the repair/maintenance work on my car flawless. Seriously, what more can you ask for in an automotive repair shop?!

Thanks much for coming in again, and for the compliments. Good to see you. Happy to help you keep your Honda Accord in good maintenance. Take care. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Service is Top Notch. Communication was a plus and service on my truck with maintenance all went well. Was my first time with Southend Auto Care and I walked away impressed. I Recommended this place. You won't be disappointed.

I'm really happy we could help you with the rear axle issues on your Toyota Tundra, as well as minimize the repairs needed, while keeping it dependable. Thanks much for getting back. It was good to meet you. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Great shop, we take all of our vehicles here and have recommended them to family and friends. You get a complete diagnosis of your car's issues, and Sam and the crew provide professional work at a very fair price.

5

This Southend car shop handles all of my cars needs with precision! They troubleshooted and executed the job making my car run better than ever before. The icing was when they called me weeks later to follow up like true professionals… thanks again Marc and Sam and your whole team for exceptional service !!!!!!!

5

Very professional great diagnostic team And fair prices

Good to get your GMC Suburban suspension figured out. Thanks for getting back with us, and for choosing to use us. It was good to meet you. Wishing you a blessed holiday season. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I got extended warranty on my car, and my thermostat wasn't working right, but when I can to the dealership, they said everything works correctly and didn't want to fix anything, but when I came to southend they were able to see the problem and helped me. The customer service and professionalism is on top!

Thanks much for letting us know how we did. The cooling system in your Cadillac CTS should be back to normal now; glad that's all it was, even though quite labor intensive. Good to meet you! Have a blessed holiday season ahead. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Thieves tried to steal my catalytic convertor but they did not get it though they got it partially disconnnected and they were able to salvage the part and get me back up and running in one day AND at a reasonable rate. Have used them for years and they are my GO TO place. Recommend without reservation.

5

They were very nice and let me know that I didn't need a part for my window it was just off the track so all I had to do was pay for labor. I think that was very honest. . I will return if I have any more problems with my car.

5

Very knowledgeable on all brands and excellent service 👏

5

Great, honest people. They do a fantastic job diagnosing and repairing all of my vehicles.

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Our address is:8318 Pacific Hwy E , Tacoma, WA 98422
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