Federal Way Auto Repair

Everyone there is friendly and professional. The price quoted for the service I scheduled is the one I paid after completion, no surprises. Their shuttle option allowed me to wait at home while my car was serviced. They made taking car of my car quick and easy. Thank you!

Sam at the front counter was amazing. My car started having problems on the way to the airport and he fit me in and got me back on the road in no time. Super friendly. Highly recommend.

Came here to get my alternator replaced. I called ahead of time, scheduled an appointment and the part was ordered ahead of time for me. I was given an estimated time frame and they honored that. Will definitely be a returning customer.

Well nobody ever wants to go to the auto shop with car problems but I had to. My AC stopped working and the problem was much bigger than anticipated. Sam was the employee helping me, he was very friendly and and felt bad that he had to keep calling me with bad news. His professionalism and empathy definitely helped soften the blow on the repairs. With good customer service and professional work how can you not give a good rating?

I'll never forget the first time I took my car in for service. Thought I needed brakes. They came back after the inspection and said I did not need brakes! Not many mechanics are that honest. From that point forward I've been a loyal customer. Even referring my friends and family. If you want a good job at a reasonable price go see these folks!

Mark and Sam & the others have always very helpful, thorough, and do excellent work. I was concerned about even having routine work done during these uncertain times. I was please to see all the different option available to their customers to help with keeping contact down, as well as, their steps to insure the environment was sanitized. Thank you Mark, Sam, and all the staff. Keep up the good work.

I had to change repair companies due to the shutdown, so I signed up for an oil service with Southend Auto Care after reviewing local places on Yelp. They were quick, professional, and friendly and I am thrilled that I found a new local company to bring my car to in the future.

Great place to have your car serviced.

I called minutes after they opened on a Monday & was told "Bring it in!" A scant few hours later the problem was identified and resolved. Also had the A/C serviced...it hadn't worked in the two years I'd had the vehicle. Works now! They even kept it an extra night to ensure the system held to avoid a return trip if the worst occurred. Top notch service.

This was my first visit to Southend Auto Care. I took my car in for an oil service. From making the appointment online to driving away after the service, the staff was communicative, friendly, and knowledgeable. They go above and beyond to make you comfortable as you wait for your repair and they thoroughly explain the repairs and services that they recommend and complete. Thank you!