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Federal Way Auto Repair

736 reviews
(253) 242-6915
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We offer same as cash financing up to 100 days. Learn More

5

My check light engine came on and also had issues with my brake lights on my Chevy Traverse. Not only were they able to get my auto warranty company to cover both but they even got them to extend the car loaner because shipment was taking so long with COVID. Once the shipment came in I had my car done the very next day. They were extremely fast. I highly recommend Southend Auto Care!!

5

My check light engine came on and also had issues with my brake lights on my Chevy Traverse. Not only were they able to get my auto warranty company to cover both but they even got them to extend the car loaner because shipment was taking so long with COVID. Once the shipment came in I had my car done the very next day. They were extremely fast. I highly recommend Southend Auto Care!!

Thank you for your patience & I'm glad we were able to make everything happen as well as could be done in the delays in parts shipments. We appreciate you! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Mark and Sam have consistently offered professional service with a personal touch. They make the effort to get know you, and treat you like family. If I had to use just one word to describe Southend Auto Care, it would be "trust".

5

Mark, Sam and the whole crew are AWESOME!! These guys always go above and beyond what I need .. Will be a customer for LIFE!

Thanks so much again!! Always good to see you ( & your projects) while you're here. Take care... Mark

- Southend Auto Care
5

Great atmosphere,Sam is very knowledgeable about vehicles.

5

My vehicle kept breaking down every 3-4000 miles, the dealership we bought it from couldn't fix it so for 3 years we just dealt with it taking it in repeatedly for repair. It finally broke to the point we just gave up and it sat for a year and a half. We took it to Southend and they were able to fix it at an affordable rate and it has continued driving for over a year without issue. I will only use SouthEnd now.

5

Sam is great! Mark is friendly and I love the shuttle service. These mechanics are top notch!

Thank you much. We always appreciate being able to give you shuttle service & service your vehicles. Take care. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Car suddenly croaked but was able to limp in ... they had it fixed and running well within 36 hours - had it back the following afternoon. Fortunately, it was an easy fix. They have kept in top shape for nearly 13 years now. Highly recommend. Always treated well.

Another minor fix.. that's good when it isn't a big thing. Thank you much for coming in. Always good to talk with you, too! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I'm a long-time customer and came in for a simple oil change. And...that's what I got! I even prodded--any other problems or issues I might face? Nope...your car's in great shape--simple maintenance is all you need for now. I love these folks for their honesty and integrity!

Yes, it's nice when your car really doesn't need much. Thank you for all your years of trusting us with your vehicles. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I love your honesty and your good prices, thank you...robert

It's nice to find problems are only minor sometimes, which is what this was. Good to see you again. Thanks! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
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