Federal Way Auto Repair

Thank you Mark & Sam, & Team!!! you guys always help us get back on the road quickly. So glad your neighbor competitors sent us you way last year, you haven’t disappointed us! Great price great service overall exceptional!! Take that competitors

Fast,friendly at reasonable price.Actually respectful and thoroughly explains.As a female that's hard to find trust in auto repair

Friendly honest repair shop that you can trust

Good mechanics, the manager Sam is great at keeping you informed about your repairs and what needs to be done. I would recommend them to anyone looking for a good auto shop!

Solid work and affordable

I was very pleased with the friendly customer service - Sam and Mark are both great. Also really appreciated the discount I received because I wasn't made aware that my car now needs full synthetic oil before the service - they initiated the discount that I didn't even ask for. I also heard them honoring other customers service guaranty situations, and again, Sam was terrific dealing with those people.

I brought my truck in for a routine oil change. I waited while the service was performed. The service was performed efficiently and a free inspection was performed. I left the shop with the piece of mind that my vehicle was in good working order. The staff was friendly and courteous.

Oil change was fast and on time. Free inspection of overall car details.

We've been customers here for years. We love them. One of the rare honest mechanics. Go see them, you won't be sorry.

As an employee of the company I'm not sure I'm allowed to leave a review. If I was allowed to leave a review I would say Southend Auto Care has above-average service and excellent technicians.