Federal Way Auto Repair

We started using Southend Auto Care more than 10 years ago for our Subaru Forester. We sold the car to my son and daughter-in-law 5 years ago and recently bought it back. It needed work on brakes, rear wheel bearing, cooling system hoses and oil change. We did no hesitate to take it make to Mark and his crew at Southend for diagnosis and repair. The car is back in good shape and at a great price.

I come here for all my automotive needs. The guys here are very friendly and professional and either give me a loaner car or a ride to work every time I'm getting work done.

We took our car back to address a warranty issue. The timing belt was making a noise. They were courteous, and promptly fixed the issue and honored their warranty. I recommend this place to anyone.

Got oil changed for both my cars. One needed cleaning of rear brakes and replacement of oil filter. The other one didn't need anything else this time. In both cases, I was advised of services that will eventually be needed. This is where they add the most value, as I wish to hold on to these cars as long as possible.

I am very glad we found Southend Auto. From their willingness to reschedule my appointments, to the comfortable lobby accommodations, friendly staff, and professional service -- this place rocks! I highly recommend trusting your car needs to these folks.

We have always enjoyed our experience there, We came in today At the last minute with a dead battery, we were taken care of in less than 45 minutes and on our way, great service as usual ?

We took our 300,000 mile-old Toyota "Beater" for an oil change and given a thumbs up. Our S80 Volvo needed an oil change but we were cautioned on the condition of our coolant, which was aged and gelling. Coolant flushed and other fluids checked, now we are travelling winter roads with more confidence. Thanks to SouthEnd Auto!--David Gilmour

I have been bringing my vehicles to Southend Auto Care for a number of years. I have found the service to be excellent and very thorough. Sam at the front desk and Mark the owner are very attentive to your needs. The mechanics are superb in their knowledge of vehicles and show expertise in the work they perform. I am always satisfied when dealing with Southend Auto Care

Staff friendly and courteous. Explained things to me.

Sam and the guys are simply awesome the customer service and the quality of work is 2nd to none. They give you a more than fair price so you know they are honest. This is the only place I’ll be taking my cars. Finding a great auto repair shop is like finding your right barber. Thank guys I greatly appreciate your services. -Tate