Federal Way Auto Repair

High quality service! Sam was AWESOME and honest about expectations and potential extra work that might be needed. I will get ALL of my car servicing needs from now on at Southend. Getting a loaner car at no cost was also very appreciatedr

We took our SUV in for it's oil change and lube. While it was in the shop, they found that one of the belts was cracking and slipping slightly..They did not pressure us to have the belt fixed right away, and we greatly appreciated their candor. We did end up having them replace the belt, as it would save us money in the long run. They returned out car clean and ready with in the estimated completed time.

Been bringing my vehicles for maintenance for 10+ years. Despite moving a distance away, I still bring my cars to this shop. One of the cars still runs at 265K miles and I give them credit for that. Efficient turnaround times, their rates seem fair and I trust their recommendations on next steps. I don’t want to go anywhere else.

This is a good shop for auto repair.Boyce C

Southend Auto Care is 1st and foremost very friendly and professional. Then comes their workmanship. Their workmanship is really good. They do exactly what you schedule to see them for and never suggest fixing anything else (like some shops sometimes does - basically gouging me for more money for a problem that does exist). They've only recommended services that they see really needs to be done if need be or scheduled services based on vehicle make and model & mileage. Long story short, If you want to feel comfortable going in and coming out doing business and feeling totally comfortable about having a great outcome then go to Southend Aotu Care. They are the best. I guarantee it.

I came here to try out a new auto shop since the dealership I went to charge way too much and they are very shady. I was told I didn’t need two things done that the dealership told me I needed to have done ASAP. What a relief. I will definitely use this auto shop for any future needs

Mark, Sam and the Team at Southend always provide consistently great service!

They did a great job changing the water pump on my truck at a great price.The people were professional,friendly and on time.

Very happy to have found an honest local mechanic! They took great care of my old car when I had my oil changed about a month ago and the owner Mark followed up with me to make sure I was happy with the service, which I was. Today, I called b/c my brake light warning was coming on every time I would brake so Sam had me bring the car in right away and he checked it out for me and I was back on my way and my issue was resolved in just a few min. I love the peace of mind in knowing just who to call when I need car repairs!

Mark and his crew are rock-stars!!! They provide the quality repairs and first rate service you can depend on.