Federal Way Auto Repair

They met the requirement for my automobile to pass emission test. Courteous and friendly service.

Been going to Southend for over 20 years. Great service, they always make it right.

A little more expensive but you definitely get great quality! And the customer service is superb!

Have used Southend for maintenance and repairs of both my vehicles. They have always done a good job for me and have been reliable. I trust them for their honest work and business ethics. Highly recommend.

Long time customer

I had no appt but they did my 13 qt oil change and some other checks and got me out of there in about an hour. Friendly, efficient, and I will tell my local friends!

Great

Southend Auto Care's 24 months or 24,000 miles warranty on repairs is for real -- and I'm really impressed. I brought my VUE in to Southend Auto Care to have the timing belt replaced last year (2017) and noticed an oil leak this summer (2018). The gasket had failed which caused the oil leak. I never thought about the warranty on a repair before, and I assumed every shop was at most 90 days. Wrong! Southend's warranty is 24 months or 24,000 miles and they mean it! They replaced the gasket at no charge -- a year later and without question. Parts can fail and to know a business will stand behind their repair -- parts and labor for 24 months/24,000 miles is an incredible value, especially for expensive repairs. They've earned my trust and my business -- and it doesn't hurt that they're nice guys too.

I had a bit of a problem with an appointment for a regular service. I spoke with Mark and he listened well and rectified the situation quickly. The car is running well and we still think this is the best auto care shop in the south sound.

They are always helpful and efficient in diagnosing and fixing any issues we have. Thanks, Southend Auto Care!