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5

Luticia said she liked the person at front because of the way he talked and explained things to her. He was just super nice. She suggested they keep up the good work.

We appreciate you! Thank you for letting us know your appreciation & John will be happy to hear you understood things well.
Sincerely,
Mark Hanson, owner

- Southend Auto Care
4

My '95 Firebird Formula has been sitting for two years. I needed a windshield, a mirror, the heater fixed, the after-market security system removed, and both window mechanisms fixed. I towed it over to be safe. They replaced the battery, fixed a differential leak, replaced the flasher unit, flushed the cooling system, and the brake lines, and changed the oil. They got me a great price on the windshield and mirror, fixed the passenger window mechanism, and removed the annoying alarm system.. The driver's side needs more parts and we're struggling to find them. I have some heat, but it remains a work in progress. I would have preferred they had called more often with updates; they had the car for three weeks. I called weekly. The driver's side door doesn't close quite right now and the low coolant light is stuck on despite having plenty of coolant. So far, I've spent $3300 getting it back on the road. They explained well, but I am auto repair literate sympathetic to the challenges of getting my car repaired. Everyone there is courteous and professional and I could tell my car was in qualified hands. It is an excellent, professional, well run-shop.

Rick,
Thanks so much for the kind words & especially the patience to find parts & information for your vehicle. All this on a 22 year old car is much more challenging than it used to be.
Sincerely
Mark Hanson, owner

- Southend Auto Care
5

Bruce said Mark was wonderful to work with.

Bruce, thanks again for coming in. We always appreciate it.
Sincerely, Mark Hanson, owner

- Southend Auto Care
5

For quality work and peace of mind, go to Southend Auto.

Thank you so much for your great feedback. It was nice talking to you and getting your car back in order. Mark Hanson, owner

- Southend Auto Care
5

Robert said the service was fast.

Thanks so much; see you next time!
Mark Hanson, owner

- Southend Auto Care
5

Jeff said they were extremely helpful. The price was good.

4

Jo said the staff has done everything well and they have followed up on his last service visit. They performed at the promised rate. He took the vehicle to a muffler facility and the guys there noticed there was a lot of oil on the back. He stated that he hopes they spilled oil rather than there being a big leak on his valve covers. he hasn't had a chance to drive the vehicle .The guys at the mifflr shop noticed a lot of oil at the back end of the.

5

Bernice said she is happy with the service she got from the business.

5

Great service with a great staff. They definitely take care of their patrons, which I can really appreciate! I'd definitely recommend them 5 stars all the way

Thanks so much! It was a pleasure helping you out. Sincerely, Mark Hanson, owner

- Southend Auto Care
5

got me in within a few days, ordered part ahead of time; broughtit in the morning, they shuttled me to work and it was ready by lunch; reasonably priced. Still small and personally (not corporation owned). Recommended w/o reservation.

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