Federal Way Auto Repair

great people

Excellent service as always! I appreciate the advice and detailed explanation of maintenance needs and recommendations.

Reece said the business worked with him on services that needed to be done and did not try to sell him services he did not need.

Steve said he was confident in the service provided by this business and he trusts Mark. He also appreciated the loaner car while his vehicle was being serviced.

excellent customer service, the work was performed on time, recommendation for added service was appreciated.

I always find it very assuring when I pick up my vehicle, the total work is always explained and the nature of the work detailed. I enjoy knowing the work process and especially knowing the procedures followed to complete the work. Since I can not perform the needed work, knowing the procedures followed explains to me the work performed. I enjoy this aspect of Southend Auto Care.

Klaudia said the business provides excellent service, and she has been using them for a while. Mike, at the front desk, answers all her questions and he puts her at ease.

They have been our family mechanic for 4 years now. They work quickly and do great work!

Emily said she brought her vehicle into the business for a really simple repair but it took a really long time.

We obtained service at Southend Auto Care following a need to utilize AAA. The staff at Southend Auto Care was kind when we came in for service. Each person we encountered treated us respectfully. They helped us understand the repair need our vehicle had and did not take up too much time figuring out how long the repair would take. The also assessed the vehicle for overall functionality free of charge. We had a very positive experience.