Federal Way Auto Repair

I was purchasing a used vehicle and wanted to have it checked out. The pros at Southend Auto Care were able to fit me into their schedule the same day. Job was done thoroughly and a little faster than they estimated, which I appreciated. And, their staff was very accommodating to the seller of the vehicle who was a little difficult to deal with. Two thumbs up!

Love this place!!

Had them do a timing belt about 6 months to a year ago and car felt off but they said it was good so didnt pay it no mind.eventually my harmonic balancer breaks and the cause was it was improperly re installed which they put on my invoice .and now im left with a messed up crankshaft and new bills to pay thanks to south end auto!!!

great people

Excellent service as always! I appreciate the advice and detailed explanation of maintenance needs and recommendations.

Reece said the business worked with him on services that needed to be done and did not try to sell him services he did not need.

Steve said he was confident in the service provided by this business and he trusts Mark. He also appreciated the loaner car while his vehicle was being serviced.

excellent customer service, the work was performed on time, recommendation for added service was appreciated.

I always find it very assuring when I pick up my vehicle, the total work is always explained and the nature of the work detailed. I enjoy knowing the work process and especially knowing the procedures followed to complete the work. Since I can not perform the needed work, knowing the procedures followed explains to me the work performed. I enjoy this aspect of Southend Auto Care.

Klaudia said the business provides excellent service, and she has been using them for a while. Mike, at the front desk, answers all her questions and he puts her at ease.