Federal Way Auto Repair

I had my BMW serviced for years at the dealership and became less and less confident in what was best for me and the time it took to both get service scheduled and their prices. In talking with Mike, setting my appointment up, getting a loaner, getting the car back in a timely manner and the cost being what was quoted was refreshing. Mike is great at what he does and looks like your mechanics are also from what I had done. I appreciate the full report for future coming things that I need to schedule to stay on top on everything. Thank you Mark, your character and integrity speaks volumes about the quality employees you have and service performed. I will be in for the future maintenance soon. Thank you, Steve Burdine

I was greeted by Mark and he made me feel very welcome. I will definitely make them my number one place to go for all my car needs.

Friendly services.

Great service and great staff, low prices

Quick/efficient/friendly. Work is done right the first time.

Brad said the business got the repairs done on time and they do their job.

Bryan said the business does a very good job repairing his vehicle. However, they could have better communication.

Shelby said she would recommend this business.

Very honest, trustworthy and helpful to deal with, excellent service and repair work, good price and value, & conveniently located with shuttle service. It's so great to have a trusted auto repair shop with all that nearby when needed.

Southend Auto Care is a place you can trust, with old-fashioned values like honesty, clear communication, and customer service. They've gone above and beyond to be helpful, treating both customers and employees as investments in their future. With so many folks out there to make a quick buck and disappear, I'm very glad places like Southend Auto Care still exist.