Federal Way Auto Repair

I drive a 16 year old Saturn w/180,000+ miles on it and since I found Southend Auto Care, I am much more assured that my vehicle is in good hands and the mechanics know their stuff! I have tried to take good care of my car and with Southend, I feel confident that they are not trying to take advantage of me but are sincerely interested in keeping my Saturn and myself on the road!

I drive a 16 year old Saturn w/180,000+ miles on it and since I found Southend Auto Care, I am much more assured that my vehicle is in good hands and the mechanics know their stuff! I have tried to take good care of my car and with Southend, I feel confident that they are not trying to take advantage of me but are sincerely interested in keeping my Saturn and myself on the road! May 2016 I am now driving a Honda and recently had it in for an oil change and check up. Everything went well and I will be taking it to Southend Auto to keep it in tip top shape too.

My wife took her car to Mark many years ago. She was treated with respect and honesty. No one ever tried to sell repair work unless it was necessary. Since then my wife and I have taken all of our cars to Southend Auto Care. We have an ongoing maintenance plan for our current car keeping it in top condition. I am often pleasantly surprised at how the repair technicians do a little bit extra. They might have vacuumed the carpets or sometimes after bigger jobs they have washed my car. When work is done, I am confident that it is done correctly and for a reasonable price. After repairs I receive a phone call from Mark to make sure the car is working properly. I wish that all of the businesses that provide services to me would conduct themselves as well as Southend Auto. I highly recommend Southend Auto Care.

Whether I need an oil change, or am looking at major maintenance and repairs, I know that Southend Auto Care will give me an honest and detailed description of my cars problems. They will also break down what is urgent, what would be wise, and what is optional. I've trusted my cars, and my family's road safety, to them for over 10 years now, with no regrets.

We have been taking our cars here for many years (20+). The service has always been prompt and thorough. When issues arose (very seldom) they quickly resolved the issue to our complete satisfaction. I have and continue to recommend them to all of our friends.

These guy are awesome. Cheapest place i could find to get my clutch done in an Audi. They sent me a Starbucks gift card a week after my appiontment to thank me for choosing them.

My experiences at Southend Auto Care are always great--I've been going to them since 2005. Excellent records are kept on my car, and the customer service is unbeatable. I have absolute confidence that these folks will do a good job. They even wash and vacuum my car! I'd recommend them very highly!

Another fantastic experience at Southend Auto Care! My daughters are just starting to drive, so I want them super safe. The vehicle started to feel funny, and I showed up at 2:00 p.m. asking if they could give the car a look. They diagnosed bad brake rotors, obtained the parts, and had my car ready be the end of the day! As an added bonus, they allowed me a loaner car for the afternoon. Fast, friendly and fair--that's how Southend has been for me going on 12 years now! Thank you!

We have been taking our cars here for many years (20+). The service has always been prompt and thorough. When issues arose (very seldom) they quickly resolved the issue to our complete satisfaction. I have and continue to recommend them to all of our friends.

These guy are awesome. Cheapest place i could find to get my clutch done in an Audi. They sent me a Starbucks gift card a week after my appiontment to thank me for choosing them.