I can’t say enough about how great this shop treated me. Let me start by saying I have a 64 impala that I daily drive and it suddenly sprang a large oil leak, I went to two shops in the area and was told they were too busy to help me, meanwhile my car was bleeding oil. I called south end auto care and spoke with the owner Mark and he not only agreed to help me but stayed late to receive my car from the tow truck. Mark even went as far as to give me a ride home. You can’t ask for better people. They have a tech that did the work to my car and not only did he fix the problem but went the extra mile and fixed/ adjusted things I didn’t ask for free of charge. Sam, the service writer was friendly, patient, and communicative the whole way with me as I was really stressed out. So in closing, if you are like me and want to support local shops that are run by genuinely kind people that have your back along with providing not only timely expert auto service as well as excellent customer service, don’t take your vehicle anywhere but Southend auto care.